Privacy Policy and Commitment
Your privacy is important. Learn how we protect your information.
Introduction to Our Policy
We understand the significance of your privacy when using our services. This policy explains what personal information we collect, why we collect it, and how we keep your data secure and confidential.
By using our website or consultation services, you agree to the collection and use of information according to this policy. We encourage you to review these details for clarity on your rights.
Information We Collect
We only collect data relevant to providing quality service, such as your contact details, consultation interests, and communications. Sensitive information is kept strictly confidential.
Directly Provided Data
- • Personal and contact information you submit through forms
- • Details you provide during consultations or calls
- • Feedback you send regarding our services
- • Appointment requests including preferred times
- • Any information intentionally submitted to support your inquiry
Information Collected Automatically
- • Browser and usage data gathered through cookies and analytics
- • Device type and operating system information
- • IP address and geographic region data
- • Session duration and page interaction data
- • Anonymous usage statistics for service improvement
Purpose of Data Usage
Information is used solely to improve our service delivery, tailor consultations, respond to requests, enhance site security, and send relevant communications.
- • Scheduling and managing consultations
- • Responding to client requests and feedback
- • Improving the quality of our website and service
- • Sending important communications
- • Enhancing security and preventing misuse
- • Monitoring system performance
- • Adapting services to user needs
Our Promise: We never sell or rent personal data. Only qualified staff and trusted processors can access your information as necessary to provide our services securely.
How We Share Data
Personal data is only shared with service providers contractually bound to confidentiality or to comply with legal obligations. Your data will not be shared for marketing purposes.
Third-Party Providers
We may engage trusted vendors for hosting, analytics, secure communications, and IT support. Data shared with them remains protected and used only for service provision.
Legal Compliance
We may disclose data if required by Australian law, court order, or regulation, but only to the minimum extent necessary.
Anonymous Statistics
We analyse usage patterns in aggregate form without identifying individuals to improve our services.
Your Data Rights
You have the right to access, correct, or request deletion of your data, limit how we use it, and request copies in a standard format. Contact us to exercise these rights at any time.
- • Request a copy of your personal data
- • Ask us to correct inaccurate data
- • Request deletion of your information
- • Obtain your data in portable format
- • Object to processing under certain conditions
- • Restrict how your data is used
For privacy-related requests or concerns, please write to our contact email or call during business hours for efficient support.
How We Protect Data
We use physical, technical, and administrative measures to prevent unauthorised access or disclosure of information. Data security is reviewed regularly for improvements.
Technical Safeguards
- • Network security including encryption protocols
- • Secure data storage processes and access controls
- • Ongoing system audits for vulnerabilities
- • Continuous careful monitoring for threats
Organisational Safeguards
- • Staff training in privacy and confidentiality
- • Background checks for relevant roles
- • Internal access policies and data minimisation
- • Confidentiality agreements with vendors
How Long We Retain Data
Personal data is retained as long as needed to provide services or comply with legal standards. We regularly review retention periods for ongoing necessity.
- • Account information kept through your active service
- • Consultation records held for required review
- • Emails and messages retained as legally necessary
- • Payment information stored securely and temporarily
- • Consent-based communications retained briefly
Once retention is no longer required, your personal data is securely deleted.
International Data Transfers
We primarily store data in Australia but may use global vendors with strict privacy practices when necessary. Your rights are always respected.
- • Data stored with Australian and global providers
- • Transfers only to vendors with strong safeguards
- • Enforcement of contractual data protections
- • Communication of risks before cross-border transfer
Cookies and Tracking Technologies
We use cookies essential for website operation and anonymous analytics. You can manage cookie settings in your browser at any time.
Cookie Types Used
- • Required for secure site operation only
- • Monitored anonymously for site efficiency
- • Improve service experience with user choices
- • Remember preferences for ease of use
Browser settings allow you to control or delete cookies and manage privacy.
Policy Change Notification
We may update this Privacy Policy to reflect changes in services or regulations. Significant changes will be notified on our website’s homepage.
- • Site notice for updated policies
- • Change log indicating policy updates
- • Date of last policy change displayed
- • Client email (if required for material changes)
Continued use after changes indicates acceptance of the revised policy.
Contact for Privacy Matters
You can reach us by email or phone for questions about privacy.
maraliton
Level 4, 55 Southbank Boulevard, Southbank, VIC 3006 Australia
Phone: +61 8 9774 1903
Email: content@maraliton.com
Policy last updated on November 9, 2025
Policy effective November 9, 2025